Troubleshooting | EON800 Support

Troubleshooting the EON800 System.

Tether Ground Station Warnings

LCD Warning: Reduce Load

• Issue: 'Reduce load' warning on LCD during ALTA X launch with Drone Batteries at minimum voltage (47.0V).

• Solution Steps:

  1. Warning During Takeoff: If the warning appears during takeoff:

     • Action: PRESS and HOLD the center button to clear the screen.

     • Next Step: Proceed with the flight.

  2. Reappearance of Warning: If the warning reappears:

     • Indication: ALTA X is overloaded.

     • Action Required: Reduce the weight.

• Possible Causes:

  • Power Limiting Disengagement: Disengagement during takeoff.

  • Tether Limitation: Batteries not fully charged due to tether, causing momentary voltage drop.

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SD CARD

• Problem: SD card logging enabled in BIOS without an inserted SD card renders the boot option to bypass logging non-functional, preventing arming of the High-Volt Missile Switch (HV).

• Solution Steps:

  1. Missing SD Card for Logging:

     • Scenario: Enabled logging without an inserted SD card:

       • Issue: Boot bypass option becomes inactive.

       • Resolution: Insert the appropriate SD card or disable SD card logging in the BIOS to regain functionality.

  2. Clearing Logs:

     • Action: Press the middle (square) button on the initial LCD page displaying the manual QR code.

       • Result: Clears all logs from the SD card.

Additional Recommendations

• SD Card Specifications:

  • Suggested: Use a standard-sized SD card with a maximum capacity of 64GB for optimal performance.

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Support

• For additional support, email [e-mail]